Active members—Current active memberships
Your business
Your business
Finish setting up your loyalty programme.
Set up your business
Complete these to get ready. Once your setup is approved and activated, this becomes your live dashboard.
Merchant growth OS
Loading your loyalty overview…
Live programme and customer activity.
Units issued—Recorded earn entries
Rewards redeemed—Confirmed ledger redemptions
Revenue tracked—Purchases recorded
Live programme state
Loyalty progress
Progress of the selected member, from the ledger.
— unitsof — needed for the reward
StartedLoading progress…
Customer
Selected member
—
Loading customer…Loading…
- Programme
- —
- Joined
- —
- Marketing consent
- —
Active programme
Loyalty programme
Loading programme rules…
MerchantProgramme
—Loading reward…
- Members
- —
- Reward threshold
- — units
- Reward
- —
- Branches
- —
Operations
Recent activity
Tenant-scoped events from the current ledger.
| Event | Customer | Change | Branch | Time |
|---|---|---|---|---|
Loading activity… | ||||
Customer relationships
Customers
Memberships and reward progress from this merchant’s ledger.
Memberships
Current merchant-scoped membership records.
| Customer | Programme | Progress | Last activity | Status |
|---|
Loyalty
Your programme
How customers earn with you and what they can redeem.
Where it applies
Customers earn and redeem at every active branch.
How customers see it
Programme
—
MerchantProgramme
—Reward
Manager access required
Sign in as an owner or manager of this merchant to create and run campaigns.
Retention made simple
Bring customers back
Choose a proven campaign or build one around what your business needs today.
Active campaigns0Live now
Customers reached0Delivered notifications
Campaign engagements0Opened or acted on
Rewards redeemed0Across your programme
Recommended for Rex
Suggestions based on your own customer activity.
Best opportunity
Bring back at-risk customers
Reach members who have not visited in 30 days with a reason to return.
Checking your customers…
About 2 min
Quiet hours
Fill weekday afternoons
Invite everyone in with an afternoon offer on your slower days.
Reach every member with one announcement
About 2 min
Quick win
Help customers finish
Nudge members who are one visit away from their reward.
Checking your customers…
About 1 min
Proven campaign templates
Adapted from loyalty mechanics that work. Pick one to prefill the builder.
Your campaigns
Draft, approve, schedule, then run. Running snapshots the eligible audience at that moment.
| Campaign | Status | Message | Actions |
|---|
Create your campaign
Step 1 of 4
What do you want to achieve?
Choose the outcome. Loyila will suggest a suitable audience and message.
Step 2 of 4
Who should receive it?
Choose one audience. Numbers come from your current customer activity.
Step 3 of 4
What should customers receive?
Describe the offer. Your staff apply any bonus at the counter during this pilot.
Step 4 of 4
Review and submit
Check the customer message and confirm. It is created as a draft for approval.
GoalBring customers back
AudienceAt-risk customers
OfferOne qualifying visit earns 1 bonus stamp
Applied byStaff at the counter
✓ Created as a draft. Nothing is sent until you approve and run it.
✓ Only members with marketing consent are notified.
✓
Campaign created
Saved as a draft for approval. Nothing is sent until you approve and run it.
Know your customers
Insights
How your loyalty programme is doing, from real activity. Empty periods show a plain zero, never an estimate.
Manager access required
Sign in as an owner or manager of this merchant to see insights.
Visits and revenue
Weekly totals. Bars are visits; the number under each is revenue when your programme tracks spend.
Top customers
Your most frequent members in this period.
| Customer | Visits | Spend | Last visit |
|---|
Append-only ledger
Activity
Inspect tenant-scoped earning, redemption and reversal entries.
Rewards ledger
Select any row to inspect its immutable detail and reversal relationship.
| Activity | Customer | Change | Branch | Staff | Status | Date |
|---|
Merchant configuration
Settings
Current tenant, branch, programme and team configuration. Branch management requires an owner or manager sign-in.
Branches
Locations for this merchant. Owners and managers can add, rename and retire branches after signing in.
| Branch | Code | Timezone | Status | Actions |
|---|
Team and roles
Role assignments and branch access. Owners and managers can invite, reassign and revoke members after signing in.
| Team member | Role | Branches | Status |
|---|
| Member | Role | Branches | Status | Actions |
|---|
Your account
Account
Your sign-in details, password and session.
Profile
The details attached to your Loyila sign-in.
- —
- Business
- —
- Role
- —
- Status
- —
Change password
Choose a new password for your Loyila account.